Techonsite

We give you TechnologyPeace of Mind …

Did your backups run last night? Are they safely stored
offsite? Did all the Antivirus updates and Windows patches
install correctly?
If the answer is “no” or worse yet, “I don’t know”, then maybe you suffer from a less than ideal situation.

Many IT companies react to issues and wait until the customer is screaming that the network is down before they get all of these
mundane, repetitive, and time consuming tasks done. In the meantime your business is vulnerable, exposed to threats and
experiencing downtime.

Of course there is a better way. Our purpose is to PREVENT computer problems from escalating into unexpected downtime, data loss, interruptions in business, and financial loss.

Our service is designed to dramatically reduce or eliminate computer problems in your business while maximizing your network’s speed, performance, and stability and without the expense of a full-time IT staff.

In our pursuit to provide you the best level of service, we strive to do the following:

We will respond in 60 minutes or less – Guaranteed.

When you need us, one of our experienced technicians will answer immediately or will respond to your service request in less than sixty minutes.

Super speedy repairs.

Your computer network and your time are too important to wait around for computer repair so our remote network IT support services will fix most problems immediately by taking control of your computer from our office. For any problems that require an onsite visit, we will send a technician, usually the same day.

No techno babble.

We Talk Like You Do. If you have any problems or computer support questions, you can ask and we will answer in PLAIN ENGLISH, no “geek speak”. Our support team are polite and professional and don’t talk down to you with technical jargon. We listen.

We guarantee absolute 100%
satisfaction.

Our goal is for you to be completely satisfied with our work. If something is not right, we will make it right and resolve the issue to your complete satisfaction.

We will manage your risks.

We protect your critical business data and back it up offsite. One of the most important parts of your business is your data. We make sure you have a multi-prong approach to backup where there is onsite and offsite backup for maximum protection for business continuity in case of a natural or
manmade disaster.

We are far less expensive than hiring internal computer support staff.

By outsourcing your computer and network
support to us, we can save you thousands of dollars in comparison to hiring an employee with salaries and benefits. We have a proven track record of reducing IT costs, sometimes by more than 50%!

We are knowledgeable.

Most staff members have double digit years of experiencein the industry. We have seen a lot of technology come and go. This gives us a great foundation to know what works and what doesn’t. We are able to pick the best solution at the lowest cost and making sure it all works to your needs. We don’t know everything but we have the resources to get the answer quickly.

We are proactive about your systems.

We monitor your network 24/7 to prevent problems before they occur and we will give you proactive suggestions regularly to improve the way your business runs. We test and try out new software and products and we can make
intelligent recommendations.

We are in this together.

Fixing and installing computers and networks is the easy part. As a trusted business partner, we try to go beyond information technology and look at your “business”. Our goal is to find ways that the money you spend on IT generates more sales, profits, and growth.

We are always here to help.

We have technicians on call 24/7 so if you have an emergency, you can get a response right away even after hours and weekends.

how much money
could you
be saving?

We've created a free tool that allows you to get a feel for how much your company could save by bringing on an IT consultant to streamline your systems. The results are not promises, but instead estimates that are based on information collected from the fields throughout the calculator.

it cost savings calculator

$ to $
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up to $

WHAT DO
OUR CLIENTS
SAY ABOUT US

  • Hello Techonsite. As you know by now, our IT needs and services can get complicated and demanding at times. From the feedback I'm getting internally, your company has been a very good match for our needs. You are very responsive and good with follow through. So far nothing has fallen through the cracks and issues have been attended to in a timely fashion. Just wanted to let you know that we all appreciate what you do for us and hope to continue this relationship for years to come!

    Zari K. - CFO, McAllister - Office Pavillion

  • This letter is to attest to the immense value of TECHONSITE to the daily operations of NAWBO. We came to you at a time when the organization was in transition and you helped us streamline transitions and provided the efficiency we needed in our virtual office environment. You and your team came through with cost effective solutions by quickly evaluating the opportunities and issues in our organization and putting together a comprehensive plan in an expeditious manner. Cost, value, responsiveness and the right solution is important to us and we are very pleased with the results we have achieved... Read More >

    Helen Han - President & CEO, NAWBO

  • It is a real pleasure to express my thanks and gratitude to TECHONSITE for always being there when a problem arises. They always swiftly find the source of my computer problems either by remote support or a service call. The team is knowledgeable, highly professional, trusting and through their maintenance has kept many problems from occurring on our office computer equipment. From installing a new workstation and migrate all the data, troubleshoot Internet and e-mail connectivity issues to just a check-up, this team's educated computer knowledge makes all other technician mediocre.

    Rae MacDonald - Executive Director, Angeles Chorale

  • I am impressed with TechOnSite's professionalism and cost effective solutions to our IT needs. They came in and assessed our situation and provided us with easy to use tools that helped eliminate some inefficiencies in our workflow and data security. I now have peace of mind knowing that our data is secure and safe offsite. Now I can focus on serving our clients instead of worrying about IT problems. I recommend TechOnSite to all law firms!

    Timothy Richardson II, Esq. - McKenzie Law Group

  • I am pleased to say the support TECHONSITE provided our company has far exceeded our expectations. In particular, we have really noticed and appreciated the attention to detail, flexibility in availability and personal attention/integrity you provide. Knowing that our work on behalf of our customer, DirecTV, could not experience interruptions/downtime, working around our schedule (even on weekends, before/after business hours) made a real difference in our effectiveness and efficiency. The bottom-line is when I have experienced an IT issue, I know I could count on TECHONSITE... Read More >

    Dr. William Lindsey, President - Lincom Wireless

  • I have been utilizing Techonsite for my IT needs for approximately 5 years. The firm recently implemented the upgrade of a new server and workstations for my CPA firm. The majority of the work to configure the new server and workstations was done via remote login to my network, therefore there was no disruption to my normal day to day operation. The final steps of the implementation was done on a weekend so when my employees came to work on a Monday, they had new computers that were operational and the same desktop display as their old computers. I chose Techonsite for the implementation because they have been responsive to my IT needs, they listen to the customer and do not try to oversell services, but they do offer recommendation for all IT needs. In summary, I would definitely recommend Techonsite to all business that need excellent technical support.

    John Weldon, CPA

We Are Certified

On staff, we have the following certified professionals.